Terms of Service
Last updated: 15 January 2026
Acceptance of Terms
These Terms of Service ("Terms") govern your use of the nebulonex website and services provided by nebulonex AG, a company registered in Austria with registration number FN965874a, located at Favoritenstraße 85, 1065 Vienna, Austria ("nebulonex", "we", "us", or "our"). By accessing or using our website, services, or any related applications, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Description of Services
nebulonex provides business process optimization analytics tools and related consulting services designed to help organisations improve operational efficiency through data-driven insights. Our services include but are not limited to data integration platforms, performance monitoring tools, process automation solutions, and compliance management systems. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.
User Obligations
As a user of our services, you agree to use our website and services only for lawful purposes and in accordance with these Terms. You must provide accurate, current, and complete information when creating accounts or using our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to use our services to transmit any harmful, offensive, or illegal content, attempt to gain unauthorised access to our systems, or interfere with the proper functioning of our services.
Account Registration and Security
Some features of our services may require you to create an account. You must provide accurate and complete information during registration and keep your account information updated. You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorised use of your account or any other security breach.
Intellectual Property
All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, software, and design elements, are owned by nebulonex or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. Any feedback, suggestions, or ideas you provide to us may be used by nebulonex without restriction or compensation.
Data Protection and Privacy
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate security measures to protect your data, but cannot guarantee absolute security of information transmitted over the internet.
Payment Terms
If you purchase services from nebulonex, you agree to pay all applicable fees as described in your service agreement or as displayed on our website. All fees are non-refundable unless otherwise specified in writing. We reserve the right to change our pricing at any time, though price changes will not affect existing contracts. Late payments may result in suspension of services and additional charges as permitted by law.
Limitation of Liability
To the maximum extent permitted by law, nebulonex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services. Our total liability for any claims related to our services shall not exceed the amount paid by you to nebulonex in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.
Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. While we strive to provide accurate and reliable services, we make no guarantees about the accuracy, completeness, or reliability of any content or results obtained through our services. You use our services at your own risk.
Indemnification
You agree to indemnify, defend, and hold harmless nebulonex, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights. This indemnification obligation will survive termination of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Vienna, Austria. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. You may terminate your account at any time by contacting us or using the account closure features in our services. Upon termination, your right to use our services will cease immediately, though provisions of these Terms that by their nature should survive termination will remain in effect.
Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "last updated" date. Your continued use of our services after such modifications constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you should discontinue use of our services.
Contact Information
If you have any questions about these Terms of Service, please contact us at legal@nebulonex.world or by phone at +43 13225359. You may also contact us by post at nebulonex AG, Favoritenstraße 85, 1065 Vienna, Austria.
Entire Agreement
These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and nebulonex regarding the use of our services and supersede all prior agreements and understandings. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.